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Vision Statement:

To collaboratively improve the health of our community.

Mission Statement:

The Welland McMaster Family Health team is a multi-disciplinary, integrated primary care provider that works in our community to inspire healthy living, excellence, and continuous learning.

Welcome to the Welland McMaster Family Health Team

The Welland McMaster Family Health Team was established in 2011 and is located in Welland Ontario. Our Family Health Team includes a team of nurse practitioners, registered nurses, social workers, dietitian, occupational therapist, pharmacist, physiotherapist and other health care professionals who work together to provide primary health care based on the needs of the local communities. We take a multi-disciplinary team approach to support the patient, family and caregivers. Currently we have 11 family Physicians affiliated with our Family Health Team from the Rose City Medical Associates and the Fonthill Medical Associates.

 

To book an appointment online, click here.


Patient Resources

Unable to see your doctor today? We have collected many resources that can help you manage common illnesses and injuries at home, as well as other helpful information.


Upcoming Events

A calendar of Health and Wellness Workshops and Groups to improve the health of our community.


Latest News

Parking Fee Increase Jan 2026
(November 14, 2025)

Please find below a message from the property management regarding the change in fee to parking for 555 Prince Charles, coming into effect Jan 1, 2026:
 
"The health care environment is changing rapidly. We are trying to keep pace to best serve our tenants and the Welland community.
 
While faced with the rising inflation costs, we also recognize the need to continue improving upon the services available at 555 Prince Charles Drive. In order to meet the increasing demand of patients, the traffic funneling through the building, and to address the suggestions of our tenants, we have moved forward with an overhaul of the property's parking system. 
This investment includes both an upgraded software system and replacement of the aging hardware and equipment on site.
 
We trust this initiative builds upon the gold standard of service we set out to provide our tenants. To achieve this objective, effective January 1, 2026, the parking rate will increase to $5.00."

Join the NOHT-ESON Patient/Client/Family/Caregiver Advisory Council
(September 22, 2025)

Join the PCFC Advisory Council – Help Shape Health and Social Care in Niagara!
The Patient/Client and Family/Caregiver (PCFC) Advisory Council of the Niagara Ontario Health Team – Équipe Santé Ontario Niagara (NOHT-ÉSON) is recruiting at least six new members this fall.
The PCFC Advisory Council is a group of individuals with lived experience
accessing health or social services in Niagara. Advisors provide valuable feedback, share their perspectives, and collaborate with more than 45 local health and social service partners to help improve care for everyone in our community.

Who We’re Looking For
We are seeking individuals who represent the diversity of Niagara, including:
? People from equity-deserving communities
? Individuals with chronic health conditions
? Caregivers of pediatric patients
? Newcomers to Canada
? Individuals with lived experience of homelessness
What PCFC Advisors Do
? Share personal experiences to help inform care
? Participate in monthly PCFC Advisory Council meetings
? Join at least one NOHT-ÉSON working group or committee
? Provide input on policies, programs, and services to help shape a more
integrated, inclusive system of care


Focus Areas for 2025 Recruitment
We are especially seeking representation in the following working groups:
? Finance
? Governance
? Health Human Resources
? Palliative Care
? Digital Health

How to Apply
If you are passionate about improving health and social care in Niagara, we want to hear from you!
? Apply online today (people will be directed to the PCFC Advisory Council webpage): https://noht-eson.ca/about/pcfc-advisory-council/
Applications will be reviewed by members of the PCFC Advisory Council, and selected candidates will be invited to an orientation session.

Why Join?
By becoming a PCFC Advisor, you will:
? Help transform health and social services in Niagara
? Amplify the voices of patients, clients, families, and caregivers
? Play a vital role in building a healthier, more equitable community

About the NOHT-ÉSON
The NOHT-ÉSON is a steadily growing network of more than 45 health care providers, social service agencies, educational institutions, and PCFC
representatives committed to building an integrated, seamless, and inclusive system of care.
?? Ready to make a difference?
Apply today: https://www.surveymonkey.com/r/C98VCGW
For more information about the NOHT-ÉSON and the PCFC Advisory Council, visit: www.noht-eson.ca

Patient Navigation at WMFHT
(March 3, 2025)

Do you need support but don't know where to start? Karen, our Patient Navigator Social Worker, can meet with you to review your needs and help connect you with the community agencies and services that are best suited to help you.
Karen can also help you fill out forms and applications to those services and provide follow-up to make sure everything is in place.
Call 905-704-3660 to schedule an appointment!

Surveys

Please complete a Patient Experience Survey following any appointment with one of our Family Health Team members. We value and embrace quality improvement and continuous learning.


Social Media

Check out the latest from WMFHT on Facebook.

Land Ack

The land on which we gather is the traditional territory of the Haudenosaunee and the Anishinaabe people, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish With One Spoon Wampum Agreement. The "Dish" represents the shared land, while the "One Spoon" reinforces the idea of sharing and peace. This gathering place is home to many First Nations, Metis, and Inuit people and acknowledging reminds us that the great standard of living that we enjoy in Niagara is directly related to the resources and friendships of the Indigenous People who make up our community.