211 Ontario

211 is the source Canadians trust when seeking information and services to deal with life's challenges. 211's award-winning telephone helpline (2-1-1) and website provide a gateway to community, social, non-clinical health and related government services. 211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages. When you don't know where to turn, turn to 211.

Addiction Services

WARM (Women's Addiction and Recovery)

Positive Living Niagara

A community-based organization made up of dedicated and caring staff and volunteers committed to providing support, education and advocacy in a safe and confidential environment to all who are infected or affected by HIV and AIDS.

Alzheimer's Society

Offers support, services, programs and education to those with dementia and their families.

Arthritis Society

Provides education, support and services to those with arthritis.

Canadian Mental Health Association

Information, support and services for people with mental health concerns and their families.

Caring for Kids

Information for parents from Canada's paediatricians.

COAST Niagara Crisis Outreach and Support Hotline

Operates 7 days a week, 24 hours a day

Centre for Addiction and Mental Health

The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health and addiction teaching hospital, as well as one of the world's leading research centres in the area of addiction and mental health. There is a great deal of information on mental health and addiction topics, plus downloadable booklets and pamphlets.

Children and Family

Community Addiction Services Niagara

Services provided: comprehensive assessments, treatment planning, counselling, referrals to other services and case management.
Walk-in Monday, Wednesday and Friday from 9 a.m. - 11 a.m.
Appointments: 905-684-1183
Gambling: 905-684-1859

Community Mental Health Program

(Niagara Region Public Health)
Provides community-based treatment for those over the age of 16 who are experiencing serious mental illness.
They also offer a "Real Work" program.
905-688-2854 Ext. 7262

Contact Niagara

First link service connection for children with emotional and/or behavioural difficulties, as well as children and adults with developmental disabilities.

Design For a New Tomorrow

Provides individual and group counselling to enable women to become non-victims of physical or mental abuse.
Women's services: 905-684-1223
Men's services: 905-684-7713

Distress Centre Niagara

Provides a free, confidential, 24-hour distress line. They assist callers in solving problems and intervening in life threatening situations.

EatRight Ontario

EatRight Ontario is your first stop for trusted information and advice on nutrition and healthy eating. EatRight Ontario allows you to ask nutrition-related questions and receive feedback by phone or email from a Registered Dietitian.

Family Mental Health Education Group

The family Mental Health Education Group offers individual and family counselling, capacity assessment, suicide awareness, and mindfulness training. They have been serving Niagara Families since 1996.

Family Mental Health Support Network of Niagara

The Family Mental Health Support Network (FSN) offers free workshops that focus on helping caregivers understand mental illness, treatments and what mental health services are available in the Niagara region. The FSN also supports caregivers by teaching coping skills.

Family Law Information Center (FLIC office)

FLIC offices are available across Ontario. You can get information regarding separation and divorce and related family law issues, family justice services, forms of dispute resolution, local community resources and court processes.


Gateway Niagara

Assists individuals with housing issues, homelessness and Community Treatment Orders (CTO).

Gillian's Place

Assisting abused women and their children with temporary shelter, counselling, court assistance and advocacy.
Crisis Line: 905-684-8331

Hospice Niagara

A variety of programs and support for people living with a life-threatening illness and their families.


Income Security

Information Niagara

A detailed listing of programs and services within the Niagara Region to assist with vital information that will enable you to get direction for the issues you face.

Job Bank

Listing of job opportunities in Niagara and other parts of Canada.

Pathstone Mental Health

Provides children's mental health treatments from birth to 18 years of age.
905-688-6850 Child Crisis Services: 1-800-263-4944

Niagara Health System - NHS

Mental Health - Programs - Crisis Centre
Provides both phone and face-to-face crisis intervention.
905-684-7271 Ext. 43230

Niagara Centre for Independent Living

Niagara’s only cross-disability organization. Consumer-run and consumer-driven, they support any person with any disability, through a wide range of programs and services in all areas of Niagara.

IMPACT Niagara

Home visiting for those with severe mental illness.
905-684-7271 Ext. 46400

Out-Patient Services: One-on-one counselling and group supportive counselling.
905-684-7271 Ext. 46440

Children's Mental Health Services

For children (up to 19th birthday) with mental health issues.
905-684-7271 Ext. 46573

Meals On Wheels

Hot or daily-prepared meals are available Mon-Fri at a cost of $5.65, delivered at noon each weekday; family or caregiver to call to make food choices
Telephone: 905-788-3181 Ext. 25

Niagara-on-the-Lake Palliative Care

Support for people living with a life-threatening illness and their families who reside in Niagara-on-the-Lake.

Niagara Region

An abundance of information and services for people of the Niagara Region, from children through to seniors.

Niagara Regional Sexual Assault Centre

Services include support, counselling and education regarding sexual assault and domestic violence for both male and female victims.
Crisis Line: 905-682-4584

Rainbow Health Network

Their vision is the optimal health and wellness of people and communities of all gender identities and sexual orientations, as well as intersex people. This includes – and is not limited to - Lesbian, Gay, Bisexual, Intersex, Two-Spirit, Transsexual, Transgender, Queer and Questioning people and their allies.

Rethinking Drinking-National Institute of Alcohol Abuse and Alcoholism

A very interactive website that provides assessment and feedback on alcohol consumption. There are also tips and techniques on how to reduce or quit the use of alcohol.

Safety and Mental Health

South Niagara Health and Wellness Centre-Ambulatory Rehab

Their purpose is to support older adults recently discharged from hospital or at risk for hospitalization.

Take Charge! Program

Take Charge! is a workshop that helps people with any chronic or ongoing health conditions such as diabetes, heart disease, stroke, anxiety, pain, depression, and arthritis, to better manage their symptoms.

Wellspring Niagara

Provides networks and resources for cancer support.

Women's Place South Niagara

The mission of Women’s Place of South Niagara Inc. is to end abuse and violence by empowering women and their children through the provision of safe shelter, counselling, education and community partnerships.