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To significantly improve the health of our community.
To provide comprehensive primary care, promote healthy living and inspire excellence and continuous learning.
The Welland McMaster Family Health Team was established in 2011 and is located in Welland Ontario. Our Family Health Team includes a team of nurse practitioners, registered nurses, social workers, dietitian, occupational therapist, pharmacist, physiotherapist and other health care professionals who work together to provide primary health care based on the needs of the local communities. We take a multi-disciplinary team approach to support the patient, family and caregivers. Currently we have 11 family Physicians affiliated with our Family Health Team from the Rose City Medical Associates and the Fonthill Medical Associates.
To book an appointment online, click here.
Activate your voice as a Patient/Client/Family Member/Caregiver
ENGAGEMENT OPPORTUNITY
The Niagara Ontario Health Team – Équipe Santé Ontario Niagara (NOHT-ÉSON) is a local network of more than 45 health care providers, social service agencies, educational institutions and Patient/Client & Family/Caregiver representatives in Niagara. Together, NOHT-ÉSON partners are working to create an inclusive, efficient health care system that integrates and streamlines the delivery of health care services. Our goal is to make it easier to access care, and to improve the overall experience and health outcomes for the residents of Niagara.
As part of our commitment to meaningful partnership with our various communities, we are currently seeking engagement from community partners to participate in one or both of the projects below. Community partners can be patients, clients, families, caregivers, people with lived experience, and other citizens who interact with health and social services. Please note that these opportunities are voluntary.
Projects
NOHT-ÉSON Strategic Plan (to be completed by March 2023)
Over the next few months as we develop our Strategic Plans, we are seeking community engagement from Patients/Clients & Families/Caregivers. We want to hear from the community about what matters most to them in healthcare, and that will help us shape and guide our future work. For this project you may be asked to participate in surveys, focus groups, interviews, and/or planning sessions.
24/7 Navigation Project (to be completed by March 31st 2023)
It can be difficult for providers and clients to know all of the health and social services that are available in the community. This project will assist in designing a 24/7 system navigation solution. For this project you may be asked to sit on a project team and attend bi-weekly meetings, take part in a focus group, or share their journey navigating the health system.
Who and what are we looking for?
• Patients/Clients & Families/Caregivers
• Members of Indigenous and Francophone communities
• Willingness to share their story and journey accessing services in Niagara
• Desire to help improve health and social services
• Respect for others and their perspectives
• Non-judgmental and positive attitudes
• Desire to participate in creating meaningful change
• Ability to maintain confidentiality
Roles and Responsibilities
• Participate as an active member on one of the Projects (24/7 Navigator or Strategic Plan)
• Attend meetings as required
• Tell your story and share your point of view
• Advocate for patient, family, and caregiver needs from a broad perspective
• Participate in the development of new processes, programs, and services
• Objectively listen to and appreciate the views of others
• Contribute ideas and suggestions that will enhance community involvement in health system planning and decision-making
• Promote improved collaboration and relationships between community members and staff
• Commit to participating on the project for a specific timeframe (min 3 hours or up to 4 months)
Our Commitment: We Will
• Explain internal processes and terminology as needed for clarification and understanding
• Help orient you to virtual meeting software as needed
• Provide a safe space for you to contribute and be respected for your insights and suggestions
• Work with you to address any question or concerns related to involvement
• Provide initial orientation and training, as well as ongoing training (where required), to ensure you’re well-equipped and comfortable to actively participate
Application Process
If you are interested in these engagement opportunities with NOHT-ÉSON, please email our Engagement Specialist, Josie Faccini at engagement@noht-eson.ca or call 905-933-4149.
The Niagara Ontario Health Team – Équipe Santé Ontario Niagara (NOHT-ÉSON) is committed to providing accessible and barrier-free engagement opportunities. Please forward accommodation requests, questions, or concerns to engagement@noht-eson.ca
Learn more about us visit https://noht-eson.ca
COVID, Cold, and Flu Care Clinics open in Niagara region
Media Release – December 7, 2022
St. Catharines, ON – Partnering members of the Niagara Ontario Health Team-Équipe Santé Ontario Niagara (NOHT-ÉSON), namely primary care providers and Niagara Health, are opening five COVID, Cold, and Flu Care Clinics (CCFCCs) across the region starting Thursday, December 8. Health-care professionals at the CCFCCs are equipped to test, assess, and provide treatment for people with COVID-19 and other cold and flu-like illnesses.
"If a person has symptoms of a respiratory illness, they are encouraged to call their primary care provider as the first option for guidance and care,” said Dr. Darija Vujosevic, Primary Care Clinical Lead for the NOHT-ÉSON. "However, if a person does not have a primary care provider or their symptoms are worsening, they should reach out, book an appointment at a CCFCC, and we can determine next steps. These clinics are an important resource for Niagara area families during this COVID, cold and flu season. Of course, should someone develop severe symptoms, they are urged go to their nearest emergency department or call 9-1-1.”
The following is a list of CCFCCs and their hours of operation:
Niagara Health – Opens December 9
Niagara Falls site – 5546 Portage Road, Niagara Falls
Monday, Wednesday, and Friday – 8 a.m. to 12 p.m.
All appointments for the Niagara Health CCFCC must be booked by calling 905-378-4647, ext. 41985. The Niagara Health CCFCC will be closed on statutory holidays.
All appointments for the primary care CCFCCs must be booked by calling 289-267-2879. Primary care CCFCCs will be closed on statutory holidays.
Centre de santé communautaire Hamilton/Niagara – Opens December 10
Vanier site – 1 Vanier Drive, Welland
Saturday – 9 a.m. to 5 p.m.
Niagara North Family Health Team – Opens December 8
Carlton site – 145 Carlton Street, Unit 7, St. Catharines
Monday, Tuesday, Wednesday, and Friday – 5 p.m. to 8 p.m.
Thursday – 12 p.m. to 8 p.m.
Niagara North Family Health Team – Opens December 8
Virgil site – 1882 Niagara Stone Road, Niagara-on-the-Lake
Thursday – 12 p.m. to 8 p.m.
Friday – 9 a.m. to 5 p.m.
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Quest Community Health Centre – Opens December 8
145 Queenston Street, St. Catharines
Tuesday, Wednesday, and Thursday – 4:30 p.m. to 8 p.m.
In addition to visiting a primary care provider, a CCFCC, or the emergency department, Niagara residents are reminded that they can access Health Connect Ontario’s assessment tool, visit UrgentCareOntario.ca for an online appointment, or stop by a walk-in clinic. Niagara Health has also prepared Know Your Options, a resource that outlines when and where to access care.
A complete list of health care options and frequently asked questions are available by visiting www.noht-eson.ca/ccfcc.
The Niagara Ontario Health Team-Équipe Santé Ontario Niagara (NOHT-ÉSON) is a steadily growing network of more than 45 health care providers, social service agencies, educational institutions, and patient/client and family/caregiver representatives. We are committed to working as one coordinated team to provide exceptional service, support, and care to you, no matter when or where you need it, now and for our future generations.
For additional information, please contact:
Ron Laroche
Manager of Communications and Engagement
Niagara Ontario Health Team-Équipe Santé Ontario Niagara
Mobile: 289-547-7046
Email: communications@noht-eson.ca
November 30, 2022
Dear Niagara community members,
Our community has been through a lot in the past few years. It is now facing a triple threat of the flu (influenza), respiratory syncytial virus (RSV), and COVID-19, which is making many residents sick ? especially children. The current situation is putting a strain on our health care system in Niagara and across Ontario.
Everyone can be assured that, most of the time, these illnesses can be safely managed at home, and symptoms can be treated with over-the-counter medications, for example, acetaminophen or ibuprofen. As a first option, people having trouble accessing over-the-counter medicine should call their primary care provider if they have one or speak to a pharmacist for advice.
Parents and guardians know their children best and should reach out to a primary care provider or visit a walk-in clinic if they have concerns. Local health care providers currently have higher numbers of patient calls and visits than usual. For non-urgent visits, wait times may be longer.
While emergency departments are currently facing capacity issues, in some cases, it is the only place to get the appropriate care. If you or your child are experiencing any of the following, go to the closest emergency department or call 9-1-1:
• You or your child are seriously ill
• You have a baby who is younger than three months old who has a fever
• You or your child is struggling to breathe or is at risk of dehydration
You can learn about your health care options through Niagara Health’s Know Your Options resource or seek out urgent online medical care services through UrgentCareOntario.ca. More information on symptoms and advice for next steps can be found through Health Connect
Ontario’s assessment tool.
We know the pandemic has impacted everyone, and we’re grateful for everything people have done to protect those around them. However, now is not the time to stop. Niagara is filled with amazing people who have shown great care, compassion, and resilience. We need your help to
keep our community as safe and healthy as possible as we navigate these ongoing challenges.
Please, if possible, get up to date with your vaccinations, wear a mask and stay home when you’re sick. Together, we can get through this.
Thank you,
Niagara Ontario Health Team-Équipe Santé Ontario Niagara
Mindfulness is paying attention deliberately and non-judgmentally to each moment of your life. Long term studies show how practicing mindfulness can help decrease anxiety, depression and burnout.
To kick off this holiday season we have prepared a mindfulness resource platform. We are excited to invite you to participate in our 12 Days of Mindfulness.
Consider this our gift to YOU! It is an opportunity for reflective reminders to help you find more balance and to learn strategies to support you to be able to show up as the BEST version of yourself this coming holiday season.
Who wouldn’t want to bring more presence to their presents!?
Follow us on Facebook for daily tips starting December 1st, or visit our webpage for more info: Mindfulness for the Holidays
The land on which we gather is the traditional territory of the Haudenosaunee and the Anishinaabe people, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish With One Spoon Wampum Agreement. The "Dish" represents the shared land, while the "One Spoon" reinforces the idea of sharing and peace. This gathering place is home to many First Nations, Metis, and Inuit people and acknowledging reminds us that the great standard of living that we enjoy in Niagara is directly related to the resources and friendships of the Indigenous People who make up our community.
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