What is considered an emergency?

Navigating the health care system can be confusing, especially when you are sick and just want to be treated. But different health concerns are best treated in specific locations. In fact, only the most serious illnesses and injuries should be seen at the Emergency Department. Most health concerns are best served at an Urgent Care Clinic or your family doctor’s office.

where to go when you are sick

What if I have to go to the Emergency Department?

Our healthcare team is committed to providing safe, quality care in a timely manner.

what to expect in the Emergency Department


Welland McMaster Family Health Team
905-734-9699 Ext. 3

Rose City Medical Associates
905-734-9699 Ext. 1

Fonthill Family Medical Centre
905-734-9699 Ext. 2

upcoming workshops

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Living with Chronic Pain?: Strategies & Treatment Options for Daily Life


02:00PM - 04:00PM

Chronic pain can feel like it defines your life, but you don't have to let it. There is help. Join us to: Define and discuss chronic pain Learn strategies to modify daily activities Consider the 3Ms:…

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Anxiety Workshop


02:00PM - 04:00PM

Join our Mental Health Nurse and Social Worker to discuss anxiety and learn practical coping techniques through Mindfulness and Cognitive Behavioural Therapy. Please call to register: 905-734-9699 ext.…

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Forest Therapy


02:00PM - 04:00PM

Spend time in nature to improve your health and wellness!Many studies have shown that spending time in natural settings has important health and wellness benefits, such as: Physical Health Lowers blood…

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After Baby: Strategies to Help Moms with their Mental Health and Well Being


11:30AM - 01:00PM

Do you have a baby at home? Are you not feeling quite like yourself? You may be experiencing Postpartum Depression and Anxiety. Learn to recognize signs and how to balance the new daily demands of life.…

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