What is considered an emergency?
Navigating the health care system can be confusing, especially when you are sick and just want to be treated. But different health concerns are best treated in specific locations. In fact, only the most serious illnesses and injuries should be seen at the Emergency Department. Most health concerns are best served at an Urgent Care Clinic or your family doctor’s office.
where to go when you are sick
What if I have to go to the Emergency Department?
Our healthcare team is committed to providing safe, quality care in a timely manner.
Novel Coronavirus (COVID-19) Information
Our office is aware of the Novel Coronavirus. We have implemented precautionary screening protocols for your safety and the safety of others.
If you have:
New or wosening cough or difficulty breathing;
AND a fever;
AND you have recently travelled outside of Canada or been in close contact with someone who has recently travelled outside of Canada(in the last 14 days);
OR you have been in contact with a confirmed or probable case of COVID-19 (Novel Coronavirus);
Please DO NOT come to the clinic. Call our office for screening. Please self-isolate at home. We are not able to test for COVID-19 at our office.
For up-to-date information about COVID-19 in Ontario, please visit: Ontario.ca
For more information, please visit Niagara Region Public Health's website: Niagararegion.ca
For mental health tips, please visit Centre for Addiction and Mental Health's (CAMH) website: camh.ca/covid19
For a peer-to-peer mental health support community, visit Big White Wall's website: bigwhitewall.com
For Mindfulness/Meditation videos, visit Tara Brach's Pandemic Care Resources website: Mindfulness
For videos about how to talk to your children about COVID-19, visit Niagara Region Public Health's twitter feed: twitter.com/NRPublicHealth
For an excellent summary of COVID-19 prevention information, visit Ontario Medical Association's fact page: virusfacts.ca
